Privacy Policy

Effective Date: September 22, 2025

Gold Vault ("we," "our," or "us") operates as a professional digital platform for Gold. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services through the Gold Vault mobile application and website.

1. Information We Collect

• Personal Information: Name, Date of Birth (DOB), Email Address, Phone Number.
• Identity Information: PAN Number, Aadhaar Number (for KYC compliance).
• Address Details: Billing Address and Delivery Address.
• Banking & Financial Information: Bank Account Number, IFSC code, and other necessary details for transactions.
• Business Information (if applicable): Company Name, GST Number, Company Bank Account details.

2. How We Use Your Information

• To verify your identity and complete KYC requirements.
• To process buy/sell digital gold transactions securely.
• To deliver invoices, receipts, and transaction confirmations.
• To provide customer support and account management.
• To comply with applicable laws, taxation, and regulatory requirements.

3. Data Sharing & Disclosure

• We do not sell or rent your personal information to third parties.
• Information may be shared with:
  • Authorized financial institutions, payment gateways, and regulators for transaction and compliance purposes.
  • Service providers who support our operations (with strict confidentiality obligations).
  • Law enforcement or government authorities when required by law.

4. Data Security

We implement strong encryption and security practices to protect your data from unauthorized access, misuse, or disclosure. Sensitive information such as Aadhaar, PAN, and Bank details are stored securely and accessed only by authorized personnel.

5. Data Retention

We retain your data only as long as necessary for providing services and fulfilling legal/regulatory obligations. After legal retention requirements are met, your data will be securely deleted.

6. Your Rights

You have the right to:

• Access and update your personal details.
• Request correction or deletion of your data (subject to legal obligations).
• Withdraw consent for non-essential data usage.

To exercise these rights, please contact us using the details below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and on our website, with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Company Name: DIGITAL TECH AFFLUENCE PRIVATE LIMITED
• Address: 48-1 Venkatesapuram, Salem - 636007
• Email: dtapltd@gmail.com
• Phone: +91 7010690248
• Website: www.dtapltd.com